Who we are

All of the team at Norfolk Carers Support are passionate about bringing support and guidance to Carers in Norfolk. With a range of experience in helping people, our staff are keen to help you get the support that is available to you.

Norfolk Carers:


Susanne,  the Senior Communications and Engagement Officer and Jo, the Communications and Engagement officer work to provide regular communications using a variety of channels. If you have a story that you would like to share please contact them on 01603 219924.

Advice Line

As the lead partner of the Carers Agency Partnership, Norfolk Carers Support manage the Norfolk Carers Advice Line. This is a friendly local advice line for carers looking for emotional support and information and advice over the phone. Please contact 0808 808 9876 to speak to one of the friendly team.

Alison is the Service Delivery Manager for the Advice Line.. The Advice Line Workers are Helen, Richard, Emma, Ally and Jane.

Carers Support Leads

Managed by Alison, our Carers Support Leads (Murdo, Stacy, Marty, Julie, Gail and Diane) work throughout Norfolk bringing 1:1 support and advice to Carers over 18 years old.  If you would like support then please contact us and we will put you in contact with a Carers Support Lead who works in your area.


Young Adult Carers Team:

Catherine Bibb Catherine Bibb is our Under 25’s Service Manager and manages our Young Adult Carers Team and Young Carers Team.

Our Young Adult Carers Team comprises of  Claudia (Transitions Project Worker in West Norfolk) and Katie (Transitions Project Worker in North/Norwich). Hayley (Transitions Project Worker in East/Norwich) and Vikki (Transitions Project Worker in South/Norwich). The team provide 1:1 support to young people in Norfolk, as well as offering them social events and residential breaks. We are also working with The Matthew Project in delivering the new Unity Service to Young Carers affected by drug or alcohol misuse. The Young Carers Support Workers involved in this project are Sam, Jade and Jessica.

Claudia SonaglioKatie DownesNaomihayley-bucklandjess-myhill-pictureSam ScantleburyJade Martinvikki-edmond

Young Carers Team:

The Young Carers Service is run by Kat and Jessica as well as DBS-checked volunteers. They provide fortnightly groups, trips and residentials for Young Carers aged 6-16 years old.




Tim Allard is the Executive Manager of Norfolk Carers Support.