Comments, compliments and complaints

COMMENTS

We are currently undergoing some changes to this webpage. If you would like to offer any comments or compliments about the services you have received or are currently receiving from us, please email them to admin@norfolkcarerssupport.org.

COMPLIMENTS

We are currently undergoing some changes to this webpage. If you would like to offer any comments or compliments about the services you have received or are currently receiving from us, please email them to admin@norfolkcarerssupport.org.

COMPLAINTS

Norfolk Carers Support aims to provide a high quality service which meets the needs of its Carers and service users. Norfolk Carers Support views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person or organisation that has made the complaint. The organisation will aim to resolve complaints about the service, trustees, staff and volunteers from Norfolk Carers Support effectively within set timescales and guidelines to the complainant’s satisfaction.

Please contact us on 01603 219924 or email admin@norfolkcarerssupport.org if you would like a copy of our Complaints Policy.

4_41_NCS_Organisation_Complaint Policy and Guidance Notes

Complaints-Form-Appendix-A