Whether you have become a Carer quite suddenly or it has been a gradual process, you will find it affects your life in various ways. You may be looking for specific areas of help within your caring roles, for example, house adjustments or assisted technology, or may not be sure what is available to make life for you and your loved one easier.
Norfolk Carers Support can help you to assess your situation and work with you to contact the organisations/ services that are available. If you require this type of assistance then contact us on 01603 219924. We have also listed some alternative contact numbers for physical assistance with your loved one and emergency out-of-hours services.
0344 800 8020 Option 1
Norfolk Swift Response provides assistance or reassurance during a period of urgent need to people in their homes who don’t need the emergency services. These short-term services are provided free of charge. They can assist with things like:
– Supporting someone with getting up, washing and dressing if their partner is suddenly admitted to hospital
– Assisting someone following a fall and where no significant injury occurred. (Responders have special lifting equipment to make moving as safe as possible)
“In My Place” Scheme
0344 800 8020
This is a free Carers emergency relief service run by Norfolk County Council. If you are involved in an accident, emergency or taken ill, they will send someone to care for your loved one in your place. Contact Norfolk County Council to join the scheme.
08457 90 90 90
The Samaritans offer a listening and supportive ear, so you can talk about anything that is bothering you. The problem may be something minor or a crisis. If it is getting to you, they can help. Their phone lines are open 24 hours a day, 365 days a week.
Getting Practical Help:
Below are a few services that may be of interest to you as a new Carer. If you would like help in applying for any of these services, or would like to discuss more specific requirements that you, your loved one or your house need, then don’t hesitate to contact us on 01603 219924.
0344 800 8020
Carers aged 16 and over can ask Norfolk County Council Social Services for an assessment of their own needs to help them in their caring roles. Following this assessment, Social Services will decide if and how they can help you in your role, but it may include the following:
- Adapting your home
- Assistive technology
- Break services
- Day care services
- Help at home
- A mobile phone
- Counselling/ therapies
- Taxi fare help
Blue Disability Parking Badge
0344 800 8020
This is for people with severe mobility problems, allowing them to park closer to their destination. This is run by Norfolk County Council and can be contacted on the number above.
Time For you
0808 808 9876
If you would like to find out more about whether you are eligible for the Time For You service, please call the Norfolk Carers Advice Line on the number above.
We Care Appeal
The Norfolk Millennium Trust for Carers offers unpaid carers a better quality of life by giving grants for practical items like washing machines and laptops, power packs for wheelchairs and short breaks.